How do I chat with Capital One?

Fortunately, you can chat with Capital One online or in the mobile app through Eno, the Capital One assistant, to find answers to those questions. Read on to learn more about Eno and what questions it can help you answer. Key takeaways Eno is your Capital One virtual assistant—you can chat with Eno to get answers to some of your account questions.

How do I get answers to Capital One questions?

You can use Eno to get easy, fast and secure answers to your Capital One questions. If you’re logged in to your Capital One account online or within the Capital One Mobile app, you can chat with Eno through both platforms. You can even ask Eno questions through text messages!

Does Capital One have a customer service email address?

Capital One does not provide a direct customer service email address. What are Capital One’s customer service hours? Capital One’s customer service is available 24/7, 7 days a week. How do you close your Capital One credit card account? Click on the “I want to” button and find “close account” under the “control your card” section.